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Terms of Use

Website Terms of Use

 

These Website Terms of Use (“Terms”) apply to your use of www.mayflowertravel.uk (the “Website”). By using the Website, you agree to these Terms.

 

If you do not agree, please do not use the Website.

 

1) Who we are

This Website is operated by Mayflower Travel (“we”, “us”, “our”).

 

2) Website purpose

The Website provides information about our private hire services and may allow you to:

  • contact us and request quotes,

  • make enquiries,

  • and/or access online booking tools (including third-party booking platforms).

Any booking is subject to availability and confirmation by us.

 

3) Booking and service terms

If you request or make a booking through the Website (including via a linked or embedded booking platform), you confirm that:

  • the details you provide are accurate and complete,

  • you have authority to make the booking,

  • you will comply with any instructions provided to you in relation to the booking.

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Important: Information on the Website is provided for general guidance only. Prices, availability, journey times and other details may change and are not binding until confirmed by us.

 

4) Payment

Where payment is taken via a payment link or through a third-party provider:

  • the payment provider’s terms may also apply,

  • we do not store full card details on the Website.

Account facilities (where offered) are available on request and subject to approval.

 

5) Acceptable use

You must not use the Website:

  • in any way that is unlawful or fraudulent,

  • to send or upload any malicious code (viruses, malware, or similar),

  • to interfere with the Website’s operation or attempt to gain unauthorised access to systems,

  • to impersonate another person or misrepresent your identity,

  • to harass, abuse or threaten others.

We may suspend or restrict access to the Website if we reasonably believe these Terms have been breached.

 

6) Intellectual property

Unless stated otherwise, all content on this Website (including text, graphics, logos, and design) is owned by or licensed to us and is protected by intellectual property laws.

You may:

  • view and print pages for your personal use.

You may not:

  • copy, reproduce, publish, distribute, or exploit any Website content for commercial purposes without our written permission.

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7) Third-party links and services (including booking systems)

The Website may include links to third-party websites or services (for example, online booking, maps, or payment services). We are not responsible for:

  • the content of third-party websites,

  • their availability,

  • their privacy practices,

  • or any loss arising from your use of them.

Where we use a third-party booking/dispatch platform (for example, Autocab), your booking details may be processed on that platform to provide the service you request. Please refer to our Privacy Policy and Cookie Policy for further information.

 

8) Accuracy and availability

We take reasonable care to keep Website content accurate and up to date, but we do not guarantee that:

  • the Website will always be available,

  • content will be error-free,

  • or that information will always be complete and current.

We may update, suspend, withdraw or change all or any part of the Website without notice.

 

9) Liability

Nothing in these Terms excludes or limits our liability for:

  • death or personal injury caused by our negligence,

  • fraud or fraudulent misrepresentation,

  • or any liability that cannot be excluded by law.

Subject to the above, to the fullest extent permitted by law:

  • we exclude all implied terms, warranties and guarantees relating to the Website,

  • we will not be liable for loss or damage arising from your use of, or inability to use, the Website, including (without limitation) indirect or consequential losses, loss of profits, business interruption, or loss of data.

These limitations apply even if the loss was foreseeable.

 

10) Privacy and cookies

Your use of the Website is also subject to our:

  • Privacy Policy, and

  • Cookie Policy.

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11) Changes to these Terms

We may update these Terms from time to time. The “Last updated” date at the top shows when changes were made. By continuing to use the Website after changes are posted, you accept the updated Terms.

 

12) Governing law and jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.